Take note of withdrawal request deadlines, advertising requirements, and holiday office closures for 2025.
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Legacy
Keeping you in the know with information you can use.
November 20, 2025
Important Year-End Deadline Information and More
Year-End Withdrawal Request Deadline
Thinking of Advertising?
Holiday Office Closures
Year-End Withdrawal Request Deadline
To ensure processing is completed by year-end, withdrawal requests, such as Required Minimum Distribution (RMD) payments, as well as requests for Roth IRA conversions and ownership changes, must be received by the carrier by close of business on Monday, December 1, 2025.
Administrative Office Submission Information
Americo Financial Life and Annuity Insurance Company
Email: forms@americo.com
Fax: 800-395-9238
Mailing Address: PO Box 410288,
Kansas City, MO 64141‑0288
Overnight Address: 300 W. 11th Street,
Kansas City, MO 64105‑1618
Ameritas Life Insurance Corp.
contact information for:
FlexMark Select®.
ApexAdvantage® submitted prior to August 4, 2025.
Email: AmeritasCS@dxc.com
Fax: 844-874-5236
Mailing Address: PO Box 4345, Clinton, IA 52733‑4345
Overnight Address: Attn: PHS–Life MR-1, 1315 19th Ave. NW, Clinton, IA 52732‑2752
Ameritas Life Insurance Corp.
contact information for:
ApexAdvantage® submitted on or after August 4, 2025.
Email: clientservices@ameritas.com
Fax: 402-467-7335
Mailing Address: PO Box 81889, Lincoln, NE 68501
Overnight Address: Ameritas, 5900 O Street, Lincoln, NE 68510
Integrity Life Insurance Company
Email: service@integritycompanies.com
Fax: 888-220-2677
Mailing Address: PO Box 5720, Cincinnati, OH 45201‑5720
Overnight Address: 400 Broadway, Cincinnati, OH 45202‑3341
Standard Insurance Company
Email: annuityservices@standard.com
Fax: 971-321-5742 or 800-378-4570
Mailing Address: Attn: Individual Annuities, PO Box 711,
Portland, OR 97207
Overnight Address: Attn: Individual Annuities, 1100 SW Sixth Ave., Portland, OR 97204
NTT Data
Email: DS.Legacy.Customer.Service@nttdata.com
Fax: 800-813-6095
Mailing Address: PO Box 81728, Lincoln, NE 68501
Overnight Address: 777 Research Drive, Lincoln, NE 68521
Thinking of Advertising?
Legacy Marketing Group® encourages you to promote the strong features and benefits of its products. In fact, our online Ad Catalog offers an assortment of preapproved advertisements that can be downloaded and used “as is” to market to prospects and clients. If you are a Platinum- or Diamond-level member of Legacy’s Concierge Program, we will customize any available consumer ad with your logo and contact information. If you’d prefer to create your own advertisement, remember that Legacy and/or carrier approval is needed before using advertising materials promoting Legacy and/or the carriers or products we represent. This applies to materials used for prospecting clients and for recruiting agents. “Blind ads” (ads that mention product features but don’t necessarily name the product or carrier) still need prior approval.
Approval is also needed for all material used to generate interest in our carriers’ products, including general descriptions of annuities or descriptions of how annuities might be used to further particular financial objectives. This applies to all media, including email, websites, print, social media, and video. Don’t risk an ad violation (which could result in a fine of up to $10,000 and termination).
For more information, see Legacy’s Advertising Guidelines on the LegacyNet® Ad Catalog page.
Holiday Office Closures
Date Legacy Americo Ameritas Integrity Standard NTT Data
November 26
(Day Before Thanksgiving)
Open Open* Open Open Open Open
November 27
(Thanksgiving)
Closed Closed Closed Closed Closed Closed
November 28
(Day After Thanksgiving)
Closed Closed Closed Closed** Closed Closed
December 24
(Christmas Eve)
Closed Open* Closed Open Closed Open
December 25
(Christmas Day)
Closed Closed Closed Closed Closed Closed
December 26
(Day After Christmas)
Open Closed Open Open Open Open
December 31
(New Year’s Eve)
Open Open* Open Open Open Open
January 1
(New Year’s Day)
Closed Closed Closed Closed Closed Closed
* Office closes at 1:00 p.m., Central time.
** Sales Desk remains open.
Sales Desk closes at 2:00 p.m., Pacific time; Annuity Service Team closes at 3:00 p.m., Pacific time.
For more information, call the Marketing Field Support Team at 800‑395‑1053, Ext. 4002, visit LegacyNet, or consult these helpful links:
Contact Us Sheet.
Funding Acceptance Chart.
Cross-Border Sales Chart.
LMG4334v1025
22-800-70 (10/25)
  FOR AGENT USE ONLY. NOT FOR USE WITH CONSUMERS.